The best quality AC service
A good HVAC contractor is also good with cooling devices.
This job calls for much more than that. After being a cooling specialist for over three decades and working in a successful HVAC business, I have tips on choosing the right help with indoor comfort. I learned early in my career that it is about more than just knowing the cooling equipment. It is about good customer service. Do you understand the needs of your customer? Because if you do not, you will not help them in any way. Listening to understanding is essential for any local service provider; when you learn this skill, you can solve any issue quickly and efficiently. My neighbor was telling me about an encounter with a cooling technician. Her electric heat pump was making weird noises, so she called the office and booked an appointment. When the repairman got to the house, he introduced himself, showed the customer his identification card, then came in. He examined the climate control system and communicated the cause of the noise to the customer. The customer had not changed the filters in a long time, leading to blockage, which interfered with airflow within the HVAC installation. The technician installed HEPA filters that are of higher quality and explained why to the customer. The quality AC service took about an hour. The customer was impressed that the expert checked the other units, like the wireless thermostat, to confirm proper function. The cooling corporation expert finally shared with my neighbor all she needed to know about the cooling technology. My neighbor wrapped up the conversation by saying that was the best customer service she had received.