Take the animals out, or the HVAC serviceman won’t come in.
This went on for ten minutes before I got back into our HVAC service van
The last thing I heard the dispatcher before leaving to get into our service van was, ‘take the dog out, or the HVAC serviceman won’t come in, but i have been bitten twice, and the minute time, I almost died when a dog mauled me. I refuse to go into a condo if they have dogs that are running loose. It isn’t the dogs’ fault they are trying to protect their owner. I’m a stranger in their environment. It is up to the dog owner to protect the creature, so they don’t recognize they need to protect. Whenever an HVAC serviceman heads to a customer’s house, the dispatcher will ask about creatures and tell the owner the creatures need to be secured, but the many times a dog attacked me, the owners didn’t listen to the dispatcher. They said it was their house, and they did what they thought was right. I walked up to the door and had our HVAC ID badge on our shirt. The owner came outside and told myself and others he had a dog. I told him I would not come in the condo until it was secured! He said his husband was holding the dog, however I wasn’t pleased. I could remember how I felt when another dog latched onto our throat. I apologized, however told him that if the dog wasn’t crated, or behind a closed door, I would not come in. He said he needed his furnace repaired, and I told him he had to secure the dog. This went on for ten minutes before I got back into our HVAC service van. He called the office to complain about me, however the dispatcher backed myself and others up.