My customer called in to cancel the job

A few weeks ago, I went over to the north side of the neighborhood to give a purchaser an estimate for a new hot water heater, and the purchaser was interested in the installation of a new tankless hot water heater.

  • Tankless hot water gas furnaces offer on-demand heating separate from the waste of gallons of water every day.

Tankless water gas furnaces are a bit more overpriced than a traditional water heater, however they are incredibly energy efficient and last a long time. The purchaser called myself and others a couple of afternoons after I gave him the estimate! She’s selected myself and others to complete the work and he tied up the task for the following week; I was supposed to complete the work on Sunday. I ordered the tankless water gas furnace on Monday day from the distributor. After dinner on Monday, I earned a PC call from the purchaser that ordered the tankless water heater. She called to cancel the task. She gave myself and others no explanation or reason for calling and canceling the task. I have to be honest. I was a little aggravated that the purchaser called to cancel and he waited until the last hour. I cannot return the tankless water gas furnace to the store separate from paying a restocking fee. I’m stuck with a $1,000 tankless water heater. I thought about upgrading the water gas furnace in my own home, however the gas furnace works just fine and it does not make any sense to get rid of equipment that is still entirely working perfectly. I’d rather spend the small fee to send it back to the store.

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