The hotel gave us a free upgrade when our room’s a/c stopped working at night
My husband and I have been wanting to go on a vacation since the beginning of the pandemic, but we both had to wait for both financial and personal reasons.
Thankfully this year things seemed to change when my husband’s job moved him to remote work and I landed a new job doing something similar.
Then we just had to find the right time to schedule a plane trip to take advantage of reduced rates. I think this has largely changed since gas prices increased, but we got a really good deal on our plane tickets because of our timing. This was following months of the airline industry getting hosed by the unintended consequences of the pandemic surging at full speed. Not to mention our hotel room came with a small discount as well. We thought everything was going to be perfect until we started unpacking and realized that the room felt fairly warm compared to the hallway we had just entered from. After trying and failing to get the air conditioner started, we called the front desk and they offered to give us a free upgrade on our room for the inconvenience of forcing us to move to a different room. Instead of a standard one bedroom room, we were upgraded to a suite just because the air conditioner in the original room was broken and the hotel staff didn’t realize it before renting the room to us. We had a lot of fun on our trip, in no small part due to our amazing hotel room upgrade to a suite instead of a single.